InnSpire Maximises Guest Engagement, Service at LUX North Male Atoll

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18 Nov, 2019

InnSpire, the award-winning provider of guest engagement, digital entertainment and business intelligence solutions for the global hospitality industry, has successfully deployed its IPTV solution and guest engagement platform at the posh LUX* North Male Atoll in Maldives.

LUX* North Male Atoll was recently named a Global Winner in the 2019 World Luxury Hotel Awards in the Luxury Collection Group category.

“We insist that the guest journey be absolutely seamless and simple, whilst offering the ultimate in technological innovation and integration with the latest standards in entertainment — and InnSpire delivered just that. The solutions we have implemented in each residence allow our guests to personalise their stay by streaming their own personally-selected content and apps to the guestroom TV’s, as well as ordering room service from any of our award-winning dining venues, allowing them to relax in comfort,” John Rogers, the General Manager at LUX* North Male Atoll, was quoted in a statement, as saying.

InnSpire’s interactive guestroom TV solution provides a robust feature set that allows the property to interact with guests and expand customer touchpoints into the guest suites.

In addition to streaming personal content and popular apps, such as YouTube, Netflix, Spotify and online games, the guestroom TV is transformed into a virtual concierge, offering a plethora of property information, directions around the island and upgrade/purchase opportunities, which can also be accessed through the guests’ own smart devices.

This provides the resort with added revenue potential, allowing guests to make dining and spa reservations, book yacht tours and order a host of amenities with the click of the remote.

In addition to the recent implementation at LUX* North Male Atoll, InnSpire has gained a great deal of traction in the Maldives over the past several years. In fact, 30 per cent of the top luxury resorts in the luxury tourist hotspot of the Maldives, listed in the recent Condé Nast Annual Readers’ Choice Awards, are currently InnSpire-enabled.

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LUX* North Male Atoll

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LUX* North Male Atoll, the second resort in the Maldives by Mauritius based hotel group LUX* Resorts, has officially opened on February 1, 2019. LUX * Resorts & Hotels promises to demonstrate the transformation of Olhahali Island with an area of six hectares, into the most innovative luxury resort in the Maldives. Accessible by luxury speedboat or a short 15 minute seaplane transfer from Velana International Airport, this intimate resort is ripe with eye-catching architecture and ocean-inspired interiors.

A visual banquet of nautical shapes and colors, the resort is elegantly decorated by the Singapore design group Miaja, a project that combines superyachts with the energetic spirit of southern beaches. Each of the 67 two-story residences is located either on the beach or above the water, whose guests will enjoy a minimum living area of 350 m2. Whether set on the beach or stilted over the crystal blue lagoon, every penthouse villa takes indoor-outdoor living to a new level of breezy sophistication. Big Green Egg Barbecue, Rooftop Bar, Cinema and SONOS, Yoga Pavilion, Star-lit Jacuzzi and Outdoor Games help create an unforgettable paradise lounge for people who love to enjoy life. Read Full Review...

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